The product reviews widget is our most common widget used.
It shows a list of product reviews for the current product on your product pages (or anywhere else within a product context that you set).
To add the product review widget go to:
From the sidebar click 'Widgets'
Click 'Add Widget'
Click 'Product Reviews'
Shopper verification icons that say "real shopper verified by Fera" will automatically show next to the names of shoppers that Fera has been able to verify are in fact real buyers of your products.
If a shopper was not linked to their purchase or you added the shopper's review manually, then verification won't show unless you request manual verification from our team.
The product reviews list widget has some options that you can configure to optimize your social proof and minimize clutter on your website.
The default options will hide the 'Write a review' link unless the shopper is detected to be a customer. You can change this setting so that it always shows the write review link.
By default, Fera will show reviews from similar products (or just other products on the site) if there are no reviews available for the current product.
If this does not work well for you since you have a wide variety of products on your site, then you can also change this option to HIDE the reviews block when there are 0 reviews.
If you want to show "0 reviews" you can also turn this option off.
Replying to reviews is easily done from the Content -> Reviews section. See the Replying to Reviews section for more info.
If a customer submits photos or videos as part of their review Fera will automatically attach them to the review list widget. You don't need to do anything extra for this.
Ratings should automatically show in Google search results after adding this widget, but if they don't please see our troubleshooting guide on the matter: