Product Photos & Videos
How to add user-generated photos and videos submitted by customers to your product page.
Once you have collected customer photos and video reviews through on-going review request campaigns or one-time campaigns.
You can display them beautifully on your product page with Fera

Add the Photos & Videos widget

    1.
    Click the '+ Add Widget' button at the top right within the widget section
    2.
    Select the 'Photos & Videos' widget
    3.
    Select 'Product Page'
How to add a list of customer-submitted photos and videos to your product pages.

Customize the product Photos & Videos widget

You can find information about how to customize all widgets in the Widget Customization documentation.
This doc will talk about specific customizations for the 'Photo & Video' widget.
Example of photos and videos from our customers widget

Design - Themes

Fera will select the default theme for your photos to be displayed.
You can change the theme and style for your photos under the 'Design' tab.
You can choose from
    Default
    Padded
    Rounded
    Circles
How to change the theme of your photo and videos widget
You can see the general layout on the preview screen.
Note: Your photos will not be loaded into the preview screen. You'll only see placeholders.
Where the photo and video theme will appear in the live editor
You can further customize your photo gallery under the Custom Styles section.

Content - Choosing photos and videos

You can choose which photos to display under the Content tab.
Under the Source section, you can decide if you want
    Fera to automatically show approved reviews for that item
    To choose the photos and videos to display yourself
By default, Fera will automatically show all photos and videos of the item.
To change the source of photos
    1.
    Click on the 'CHANGE' link
Where to choose the source of content for the photo and video widget
2. Select 'Let Met Choose'
Choose source options
3. Click the down arrow on the 'Add Photos or Videos' button
Where to add photos and videos.
4. You can select
    1.
    Choose From Existing
    2.
    Add/Import New
Options for selecting a source for photos and videos.
Content - Choosing Photos
5a. If you selected 'Choose Existing', you can select from your existing photo.
When done, click the green 'Add Selected' button.
Example of how your photos and videos will appear
5b. If you want to import new photos or videos, Select if you want to add photos or videos on the next screen
Choose between a customer photo or video
5b. You can upload photos and videos from your device, URL, CSV, or import from Facebook
Where to find your content upload options
Note: This is a good option if you have content on external websites or on social media that you have been tagged in.
6. Click 'Launch' when you are happy with your content
Make sure to lauch your widget so your content shows!
7. Click the Open New Tab button to view your changes on your website
Where to find the 'open in new tab' button
Last modified 6mo ago