The Fera Multi-store Sync integration allows you to automatically sync reviews between 2 or more Fera accounts. This allows you to share reviews between the same stores.
To enable the feature:
Click the user icon on the top right of your screen
Click "Connect" on the "Fera Multi-store Sync" integration option
Choose which stores you want to connect together and
Hit "Save" to start the sync between them.
When a review is submitted in another one of your stores and was synced over to the current store you're managing, you will be able to see the source store by editing the review and clicking on the "Other Details" tab as shown below.
If no source is specified it means that the review was originally submitted on the current store you're managing.
Only approved content is synced over. Pending content is not synced until it is approved. Declined content is not synced over.
The sync goes two-ways. Reviews submitted on either site will automatically copy over to either site and vice versa.
That is, if you add a review on Site 1, it will get added to Site 2. Conversely, if you add a review to Site 2 then it will be added to Site 1.
Deleting a review on either store that is connected will also be synced. A deleted review will get deleted across all stores that are connected with this feature.
When a product review is synced from Store 1 to Store 2 Fera needs to figure out what product the review is written about in Store 2 that corresponds to the one in Store 1. This might seem trivial but it actually takes a lot of intelligent thinking for Fera.
Fera will try to match products based on the following attributes:
Store's own ID:
SKU or similar attributes:
URL key attributes:
What this means is that if a review is written about product A in Store A, then it will be attached to product B in Store B if Product A and Product B have the same SKU, url handle, etc.
If you're looking to group reviews across multiple products within the same store check out our Product Groups feature: