Ask Customers

How to get new reviews with Fera

To get new reviews with Fera you need to do one (preferably both) of the following:

  1. Automatically request reviews

  2. Request reviews from past customers

1. Automatically request reviews from new customers

To automatically request reviews from new customers you need to set up an automatic content request campaign.

Ask customers for reviews automatically with an automatic campaign

2. Request reviews from past customers

You can send a one-time review request message to past customers that fit your criteria by creating a one-time review request campaign.

One-time review request campaigns

3. Show a 'write review' link on your site

To show the 'write review' link on your site you'll need to add a product reviews list widget to your product pages.

Write review link from the product views list widget.

4. Share your review request deep link

You can request reviews from anyone using your review request deep link. You can send this URL to anyone over any medium to request a review, photos, and/or videos.

You can trigger the review submission modal by adding ?fera=showContentSubmit to a product page.